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Playing at Ghostino Casino on your own terms

Play only from 18+, and every Ghostino Casino account carries deposit limits, loss limits, session time limits, reality checks and self-exclusion.

Set a limit
Cover and contacts

Responsible gambling at Ghostino Casino, in short

Five lines that settle who runs this, where your local protections sit and who answers the phone.

Item
Detail
Minimum age
18+
Regulator and licence
Gaming Control Board Curaçao, OGL/2016/5703/434
National register
BetStop
National Gambling Helpline
1800 858 858
Limit questions
Protection that is already there

Plain control over the money and hours you put in

Nothing here is hidden or extra: these controls come with the account you already hold.

Ceiling before the top-up

Deposit limits cap how much you can add to the account in a set window. Switch it on before your first session, while you still decide with a clear head.

A floor under a losing run

Loss limits stop the session once a set amount of net loss is reached. Set one if a bad run has ever pulled you further in than you planned.

Clock out before the clock runs out

Session time limits end your play after a set stretch of time in the account. Choose one when you know an evening can quietly turn into a whole night.

The break you lock in

Self-exclusion closes your account to play for a period you choose. Use it when a limit keeps getting raised and stopping on your own has stopped working.

A running total on screen

Reality checks interrupt play to show time elapsed and money spent so far. Turn them on if you lose track of the clock once the reels start.
Setting up
1

Access you can still check

Log in and open your account profile. Check that the email address on file is the one you read, since confirmations land there.

2

Locate the controls list

Find the responsible gambling section inside the profile. Read the list once so you know which controls are offered before you change any.

3

A figure that fits you

Pick the limit that fits the amount you are willing to spend or lose. Choose the figure calmly, because it is meant to hold when you are tempted.

4

When the cap shows in the account

Save the change and reopen the section to confirm the figure is stored. Glance back at it after your next login so it is still the cap you set.

Signals that play has turned to pressure

Catching these early is easier than fixing them late, because a deposit limit or a short pause costs nothing while play still feels light. Set it before the next session, not after a loss.

Any one of these is worth a second look before the next deposit.

  • You play longer than you planned, again
  • Deposits go in to win back a loss
  • You check the balance more than you meant to
  • Spending on play quietly passes other bills
  • You keep it from family or friends
  • Chasing the game feels like a job
  • You feel flat until the next session
Free support, no judgement

Free, private, and open to family too

National Gambling Helpline

Ring the National Gambling Helpline at any hour, every day of the year, for free and confidential chat, email counselling and self-help tools; relatives can call on your behalf. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings across the country for people who gamble, and relatives are welcome to walk in and speak to people who have been there. gaaustralia.org.au

National Debt Helpline

National Debt Helpline offers free financial counselling for gambling debt on weekdays, helping players and their families plan repayments and speak to lenders without cost. ndh.org.au

Two lengths of stop

A pause today, or months away from play

Hours out, then back. A time-out pauses your account for anything from a few hours to several days. You start it yourself from the controls in your account, and once it is running you cannot deposit or play until it ends.

A closed door for a set period. Self-exclusion closes your access to the account for a long stretch and stays in place for its whole term. Access is restored only when that period runs out, so decide the length with a clear head.

What is BetStop? BetStop, run by the Australian Government through ACMA, is the national register and covers licensed online and phone wagering providers. It lasts at least 3 months, up to lifetime, and you apply at betstop.gov.au in about five minutes. betstop.gov.au

Limit answers

Answers before you set a cap

01Can I lift a self-exclusion before the period I picked runs out?+
No. A self-exclusion stays in force for the whole stretch you selected, and the account stays closed to play until it ends. Only you decide the length at the moment you switch it on, so pick a period you can live with from the start.
02How do I close my account with Ghostino Casino for good?+
Write to [email protected] from your registered address and ask for permanent closure. Support confirms it in the account, and your one account stays shut rather than being paused. If you would rather step away from every operator, the national register covers that ground.
03Do the limits work the same in the mobile version?+
Yes. Your account section is the same on a phone as on a desktop, and deposit, loss and session caps sit in the same place. A limit set on the go applies to the account itself, not to one device, so switching screens does not reset it.
04My brother plays too much. Who can help me help him?+
The National Gambling Helpline on 1800 858 858 takes calls from relatives as well as players, day or night. Trained staff talk through what you can do, and Gamblers Anonymous Australia runs peer meetings he could attend. Financial worries around his play can go to the National Debt Helpline on 1800 007 007.
05Can I change the deposit limit I set last month?+
An existing cap can be adjusted in the same section of the account where you set it, and you choose the new figure there. Set it between sessions rather than in the middle of one, so the decision reflects your budget and not the run of play.